At Trimax International, your privacy, safety, and trust are central to how we operate. We follow strict internal protocols and comply with India’s Digital Personal Data Protection Act (DPDPA) 2023 to ensure that all personal data shared with us is collected, processed, stored, and protected responsibly.

By using our website, contacting us, or booking any service, you consent to this Privacy & Data Policy.

• Name, age, gender 
• Email address, phone number  
• Postal address  
• Passport & ID details  
• Travel preferences  
• Emergency contact details 

• Travel dates, destinations, group details  
• Hotel, airline, and insurance choices  
• Payment confirmation details (not card numbers)  

• IP address  
• Browser type  
• Device information  
• Cookie data & browsing behaviour
   

We collect and process only the data required to:

• Prepare itineraries & travel plans  
• Book hotels, flights, insurance, tours, and transfers  
• Provide updates, reminders, confirmations  
• Communicate support, modifications, or travel alerts  
• Verify customer identity  
• Comply with travel-related regulations and obligations
   

We collect and process personal data only with your consent, which is:

• Clear  
• Specific  
• Informed 
• Revocable  

You may withdraw consent at any time by contacting us, though withdrawal may impact our ability to deliver services.

By your consent as mentioned above, we share your data only with trusted partners necessary for your travel:

• Airlines  
• Hotels & resorts
• Tourism operators 
• Payment gateways 
• Insurance providers 
• Government authorities (if mandated)
• Embassy and High Commisisons and their official representatives where their approval is needed for travel.
• All is shored only for the intended purpose.

We implement strong security measures, including:

• No storage of details once service is delivered. 
• Limited staff access 
• Secure servers & firewalls 
• Routine security audits  
• Strict access-control procedures  
• Safe deletion of outdated data

Request details of what personal data we hold.

Ask us to update or correct inaccurate information.

Request deletion of your personal data, wherever legally permissible and practically possible.

You may withdraw consent anytime. Services dependent on that data may pause or terminate.

We will acknowledge and respond to grievances within the timelines mandated under the Act.

You will always be informed about how your data is used, stored, or shared.

We do not knowingly collect data from minors without explicit parental/guardian approval.

We retain data only as long as necessary for:

• Booking fulfilment 
• Customer service 
• Accounting and regulatory compliance 
• Legitimate business requirements
   

We use cookies to:

• Improve website performance 
• Personalise your experience 
• Analyse visitor behaviour  
• Enhance site security 
• You may disable cookies through your browser, though some features may not function smoothly.

Our website may contain links to external sites (airlines, hotels, tourism boards).
We are not responsible for their content, policies, or data practices.

We may update this policy periodically.
Revised versions will be published on our website and effective immediately upon posting.

For any privacy or data-related concerns, corrections, or deletion requests, please contact us through the Contact Us page.